CHILD SUPPORT AGENT II
2.
7 Shelby, NC Shelby, NC $21.
14 - $27.
48 an hour $21.
14 - $27.
48 an hour 6 days ago 6 days ago 6 days ago The primary responsibility of this position is to establish paternity, enforce and modify child support orders and locate absent parents and related work as apparent or assigned.
Work is performed and supervised under the Child Support Supervisor I.
The normal work schedule includes 8:
00 a.
m.
until 5:
00 p.
m.
, Monday through Friday.
Essential Functions:
Responsible for establishment of paternity and child support, as well as, medical coverage, location of absent parents and enforcement of support obligations.
Prepares cases for court action and participates in case staffing with supervision and the IV-D attorney.
Attends Child Support court regularly to assist the IV-D attorney in the establishment and enforcement of child support orders.
Regularly in contact with other County and State Child Support agencies, absent parents, clients, clerk of Courts office, judges, district attorneys, magistrates, employers and the general public.
Performs genetic testing to establish paternity.
KNOWLEDGE, SKILLS AND ABILITIES:
Thorough knowledge of the Child Support Enforcement Program and applicable legal procedures; ability to interview clients, absent parents and related sources, and to investigate cases; ability to organize, analyze, and summarize case information; basic math skills; ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys.
EXPERIENCE & EDUCATION:
Graduation from high school or GED and 1 year of Child Support experience or 2 years of customer service, interviewing, case management, judicial, investigatory, or legal work; or an Associate's Degree in a Human Service related field and 1 year of customer service, interviewing, case management, judicial, investigatory, or legal work; or a Bachelor's Degree in a Human Service related field and 6 months of customer service, interviewing, case management, judicial, investigatory, or legal work, or an equivalent combination of education and experience.
PHYSICAL REQUIREMENTS:
This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires repetitive motions, and occasionally requires standing, walking and reaching with hands and arms; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels, work requires operating machines and observing general surroundings and activities; work is generally in a quiet location (e.
g.
, library, private offices).
SPECIAL REQUIREMENTS:
None APPLICATION PROCESS:
All applicants must submit a completed County Application by the closing date to www.
clevelandcounty.
com.
SELECTION PROCESS:
Selection will be by structured interview.
Applications will be reviewed to select the most qualified applicants for admission to the interview.
This position is a part of the Cleveland County Public Health Center which is considered a Health and Human Services Department.
By General Statue 166A-19.
3, Departments of Health and Human Services are agencies that are a part of the State Emergency Response Team for occurrences or imminent threat of widespread or severe damage, injury, or loss of life or property resulting from any natural or man-made accidental, military, paramilitary, terrorism, weather-related, public health, explosion-related, riot-related cause, or technological failure or accident, including, but not limited to, a cyber incident, an explosion, a transportation accident, a radiological accident, or a chemical or other hazardous material incident.
In the event that the State Emergency Response Team is activated, this position will be required to participate if deemed necessary.
Cleveland County is an Equal Opportunity Employer.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Shelby, NC Shelby, NC $21.
14 - $27.
48 an hour $21.
14 - $27.
48 an hour 6 days ago 6 days ago 6 days ago The primary responsibility of this position is to establish paternity, enforce and modify child support orders and locate absent parents and related work as apparent or assigned.
Work is performed and supervised under the Child Support Supervisor I.
The normal work schedule includes 8:
00 a.
m.
until 5:
00 p.
m.
, Monday through Friday.
Essential Functions:
Responsible for establishment of paternity and child support, as well as, medical coverage, location of absent parents and enforcement of support obligations.
Prepares cases for court action and participates in case staffing with supervision and the IV-D attorney.
Attends Child Support court regularly to assist the IV-D attorney in the establishment and enforcement of child support orders.
Regularly in contact with other County and State Child Support agencies, absent parents, clients, clerk of Courts office, judges, district attorneys, magistrates, employers and the general public.
Performs genetic testing to establish paternity.
KNOWLEDGE, SKILLS AND ABILITIES:
Thorough knowledge of the Child Support Enforcement Program and applicable legal procedures; ability to interview clients, absent parents and related sources, and to investigate cases; ability to organize, analyze, and summarize case information; basic math skills; ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys.
EXPERIENCE & EDUCATION:
Graduation from high school or GED and 1 year of Child Support experience or 2 years of customer service, interviewing, case management, judicial, investigatory, or legal work; or an Associate's Degree in a Human Service related field and 1 year of customer service, interviewing, case management, judicial, investigatory, or legal work; or a Bachelor's Degree in a Human Service related field and 6 months of customer service, interviewing, case management, judicial, investigatory, or legal work, or an equivalent combination of education and experience.
PHYSICAL REQUIREMENTS:
This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires repetitive motions, and occasionally requires standing, walking and reaching with hands and arms; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels, work requires operating machines and observing general surroundings and activities; work is generally in a quiet location (e.
g.
, library, private offices).
SPECIAL REQUIREMENTS:
None APPLICATION PROCESS:
All applicants must submit a completed County Application by the closing date to www.
clevelandcounty.
com.
SELECTION PROCESS:
Selection will be by structured interview.
Applications will be reviewed to select the most qualified applicants for admission to the interview.
This position is a part of the Cleveland County Public Health Center which is considered a Health and Human Services Department.
By General Statue 166A-19.
3, Departments of Health and Human Services are agencies that are a part of the State Emergency Response Team for occurrences or imminent threat of widespread or severe damage, injury, or loss of life or property resulting from any natural or man-made accidental, military, paramilitary, terrorism, weather-related, public health, explosion-related, riot-related cause, or technological failure or accident, including, but not limited to, a cyber incident, an explosion, a transportation accident, a radiological accident, or a chemical or other hazardous material incident.
In the event that the State Emergency Response Team is activated, this position will be required to participate if deemed necessary.
Cleveland County is an Equal Opportunity Employer.
Estimated Salary: $20 to $28 per hour based on qualifications.
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