IT Business Coordinator

IT Business Coordinator
Located in the beautiful foothills of Western North Carolina, an international manufacturer of automotive parts is searching for a IT Business Coordinator
Responsible for the analysis and specifications of business requirements (demands) within production plant and then implementation of solutions (ca. 40%).
Defining and executing local IT strategy according to the directions of corporate IT.
Identify the potentials, develop concepts, initiate and realize projects for the optimization of business, manufacturing and IT processes.
Lead projects and/or assist projects in matrix organization with the focus on Quality and Risk Management, milestones and costs.
User Help Desk and 1st level support (50%).
Fulfill all tasks for a professional user support and act as a Single Point of Contact.
Design, monitor and adjust Operational Level Agreements in plant as well as the observation of agreed Service Level Agreements with external service providers.
Communication interface between key users, business units, Group-IT and Change Management Board (10%).
Graduate degree in Information Technology/Business Information or practical experience on a senior level (min. 5 years).
Expert knowledge of the business and IT processes of an industrial company.
Methodically versed as a Project Manager and with service processes (IT-Infrastructure Library).
Experience in Electronic Data Interchange (EDI), ERP (IFS), CAD (SolidWorks), FEM (Maxwell) and MES (Syncros) preferred.
Strong communication skills (all management levels).
Teamwork with all stakeholders
Solution and objective oriented, hands-on approach

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